AI Solutions

Practical AI support that simplifies work and protects operations.

Reduce manual busywork with practical AI planning shaped by business goals and proven IT structure.

Avoid risky AI use with plain-language guidance backed by cybersecurity and compliance support.

Keep teams productive with AI workflows supported by 24/7/365 help desk availability.

Limit recurring issues through proactive support that has reduced repeat IT problems by 85%.

Move faster with a full IT team at a fraction of the cost of hiring one full-time professional.

Request a Quote for our AI Solutions

Trusted Guidance for Smarter Technology Decisions

Clients value responsive support, clear planning, and technology that helps work run smoothly.

My company has been using PROTELI as an IT provider for the past year and a half since our firm relocated to NYC. They have been phenomenal to work with. Any time we reach out to them with any question or issue they are extremely responsive, usually within minutes of our request. They have worked with us on both our hardware and software needs, on our server and with email hosting and setup. They don’t provide cookie-cutters or one-fits-all service. They always listen to our needs and come up with creative solutions tailored specifically to our needs and requests. We are beyond satisfied with the services and the work done by PROTELI and highly recommend them to anyone in need of IT services.

Nuri F.
CFO | Financial Services Industry

Over the last 25 years I have worked with dozens of IT companies supporting 1000 of our client companies and rolling out complex enterprise systems. But I have never experienced the unique combination of technology expertise along with strategic planning and business acumen as I have experienced in working with PROTELI. They were very quickly able to understand our business, challenges and objectives and provide the best solutions for our company. I trust them implicitly and they have become invaluable to our organization.

Laura K.
CEO | Flexible Office & Co-working Industry

PROTELI simplifies the complicated, intricate processes of IT Management by being proactive, innovative and extremely responsive. Our Firm is growing rapidly, and we do so with confidence in knowing PROTELI is managing the IT infrastructure and expansion. We couldn’t be happier to have them on our team!

Charlie F.
CFO | Commodities Brokerage Industry

Each member from PROTELI is the most helpful, professional and knowledgeable individual I had the pleasure to work with. They always made sure to take care of our matters in a timely fashion and followed up to make sure our issues have been resolved. Not only did they resolve our issues, but they were also presentable in our client meetings which ranged from financial to corporate clients. We were able to trust them in finding the best solution for our business in every situation. We have used PROTELI since their inception and because they did such an amazing job in our NYC office, our CEO and COO decided to involve them in our locations in Florida as well. Without a doubt choosing PROTELI as our IT solutions support was the best decision we made for our company.

Carmen L.
Office Administrator / Flexible Office & Coworking Industry

Over the years, PROTELI has been an invaluable partner to our business, offering technical guidance and support that has allowed us to leverage the cloud and significantly reduce start-up costs. Their team is especially great at simplifying all the technical complexities into practical business decisions. The responsiveness of their support team has consistently been outstanding. Thanks for all that you do for us!

Leon D.
Owner | Indoor Sports & Recreation Industry

Over the past decade, PROTELI has provided technical guidance and support for my multiple business ventures. Their approach is pragmatic, their helpdesk team is very responsive and helpful, and their prices are reasonable. They are a pleasure to work with and highly recommended.

Jeff P.
CFO | Collectible Design Gallery Industry

My firm has been working with PROTELI for over a decade. They are very responsive and able to think outside the box when needed. From minor IT issues to large projects, their team owns it and gets things done.

Danielle C.
Business Administrator | Investment Management Industry

PROTELI has not only been very responsive and helpful but everyone on the team is very kind. Their team is always available and solves our issues quickly and professionally. I highly recommend any business needing reliable and professional IT services!

Elizabeth C.
Administrator | Investment Advisory Industry

PROTELI has been an amazing partner to our firm for many years, supporting our IT, cybersecurity, and compliance needs. Very responsive and knowledgeable team with pragmatic and measured approach.

Rory C.
Director of Compliance | Investment Management Industry

I have the pleasure of being a client of PROTELI for many years. Having the experience of interacting with a few of their peers as well and PROTELI hands down is the best in any comparison category.

Arman M.
Director of Due Diligence | Alternative Investment Management Industry

AI Solutions Built Around Real Business Workflows

Practical support across AI planning and adoption

AI Readiness Review

Identify practical AI opportunities, risks, and priorities with plain-language recommendations aligned to your goals, workflows, and support needs.

Workflow Automation

Replace repetitive manual steps with carefully planned AI workflows that save time, reduce errors, and keep daily operations easier to manage.

Data Organization

Organize business information so AI tools can support faster search, cleaner reporting, and better decisions without creating confusion.

AI Security Review

Review access, data use, and employee habits so AI adoption supports productivity while helping protect sensitive business information.

Employee AI Training

Give employees plain-language guidance on safe, useful AI practices so new tools are adopted with confidence and less disruption.

Tool Integration

Connect AI planning with existing software, cloud tools, and IT processes so improvements fit your environment instead of adding complexity.

Help Desk Support

Support AI rollouts with dedicated Pods that learn your business in depth and provide faster, more personalized troubleshooting.

AI Documentation

Document AI-related systems, access, and processes so your team has clearer accountability and easier support as needs change.

Ongoing Optimization

Use structured reviews to measure what is working, refine workflows, and keep AI investments aligned with practical business outcomes.

Our Partners

Measurable Support Behind Practical AI Adoption

100

Businesses Trusted

30 Day

Average Onboarding Time

90%

First-Call Resolution Rate

AI Solutions streamline tasks, making work simpler and more efficient for everyone involved.

Use AI to Simplify Work, Not Complicate It

AI should make daily work easier, not add another confusing system to manage. PROTELI helps identify where AI can support real business needs, such as reducing repetitive tasks, improving information access, and creating smoother internal processes.

The approach starts with understanding how your team works today. From there, AI recommendations are shaped as practical business decisions, not technology for its own sake. You get plain-language support, clear planning, and careful attention to security, compliance, and continuity.

Founded by Martin Propper and Eugene Boutenko, PROTELI brings corporate IT structure and startup resourcefulness together so AI adoption feels organized, useful, and manageable.

Our Awards

Visual guide illustrating the journey from AI interest to practical AI Solutions and impactful results.

A Clear Path From AI Interest to Useful Results

Successful AI use depends on the right foundation. PROTELI reviews your current tools, data, workflows, and support needs so recommendations match how your business actually operates.

  • Clear AI readiness reviews before new tools are introduced
  • Workflow automation ideas tied to time savings and fewer manual steps
  • Data organization guidance so information is easier to find and use
  • Security and access planning to reduce avoidable risk
  • Plain-language training so employees understand safe, useful AI habits

This keeps AI grounded in measurable value, instead of disconnected experiments.

Request an AI Solutions Assessment

Get a practical plan for using AI to reduce busywork and risk.

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Securely integrating AI Solutions while maintaining control and oversight in technology adoption.

Adopt AI With Security and Control in Mind

AI tools can touch sensitive documents, customer information, internal conversations, and business processes. That makes planning important. PROTELI helps evaluate where AI belongs, who should have access, and what guardrails are needed to keep information protected and compliant with your policies.

This work connects with broader IT support, including cybersecurity, backup planning, asset management, monitoring, and documentation. The goal is not to slow innovation down. It is to make AI adoption safer, easier to support, and aligned with the way your organization needs to operate.

You get strategic guidance without confusing language or unnecessary complexity.

Dedicated team providing ongoing support for seamless AI Solutions implementation and maintenance.

Ongoing Support That Helps AI Keep Working

AI is most useful when employees trust it, understand it, and know when to ask for help. PROTELI supports teams with approachable guidance, multilingual help desk resources, and dedicated Pods that learn the client’s business in depth.

That familiarity helps connect AI recommendations to real operations, not generic checklists. Support can include setup assistance, workflow refinement, employee training, ongoing troubleshooting, and practical planning as needs change.

With 90% first-call issue resolution across support operations and a proactive model that reduces recurring issues over time, your team gets a dependable partner for keeping AI useful after launch.

Answers to Common Questions About AI Solutions

AI Solutions can address a range of challenges for small and mid-sized businesses, including automating repetitive tasks, improving data accuracy, and streamlining workflows. You can use AI to reduce manual busywork, detect security threats faster, strengthen compliance routines, and extract insights from your data to support decision-making. Each solution is tailored to your specific operational needs and goals.

AI Solutions are designed to simplify complex processes, cut down on manual work, and help you avoid costly errors. By automating routine tasks and providing real-time data analysis, you can reallocate your teams time toward higher-value activities. This not only reduces operational overhead but also supports more reliable business continuity and growth, all without hiring additional in-house IT staff.

The approach starts by learning your business in depth, identifying areas where AI can deliver the most value. Youll receive a practical assessment outlining opportunities, risks, and recommended solutions. From there, a step-by-step plan is created, including:

  • Alignment with your business goals
  • Clear timelines and milestones
  • Ongoing support and plain-language updates

Most AI Solutions assessments are delivered within 1 to 2 business days, with clear timelines for each project phase. Costs are structured to be more affordable than hiring a full-time IT expert and are based on the complexity of your needs. Youll receive transparent pricing and a detailed scope before any work begins, so you can make practical business decisions with confidence.

Your business benefits from a dedicated Pod that learns your operations and delivers proactive, personalized support. With a record of 90% first-call issue resolution and an 85% reduction in recurring IT issues after three months, you get measurable improvements. The focus is always on practical business outcomes, plain-language support, and reliable help so you can stay protected and focus on growth.