Backup and Disaster Recovery

Fast recovery planning with plain-language support.

Downtime threatens revenue; PROTELI helps most businesses restore operations within six to eight hours or less.

Unverified backups create risk; routine test restores confirm your data can come back when needed.

Confusing recovery plans slow decisions; plain-language documentation helps your team act quickly.

Recurring backup issues drain time; proactive monitoring supports an 85% average reduction after 3 months.

Disaster recovery can be costly; access a full expert team at a fraction of hiring full-time IT.

Request a Quote for our Backup and Disaster Recovery

Reliable Support When Continuity Matters

Clients trust PROTELI to simplify IT decisions and keep operations moving.

My company has been using PROTELI as an IT provider for the past year and a half since our firm relocated to NYC. They have been phenomenal to work with. Any time we reach out to them with any question or issue they are extremely responsive, usually within minutes of our request. They have worked with us on both our hardware and software needs, on our server and with email hosting and setup. They don’t provide cookie-cutters or one-fits-all service. They always listen to our needs and come up with creative solutions tailored specifically to our needs and requests. We are beyond satisfied with the services and the work done by PROTELI and highly recommend them to anyone in need of IT services.

Nuri F.
CFO | Financial Services Industry

Over the last 25 years I have worked with dozens of IT companies supporting 1000 of our client companies and rolling out complex enterprise systems. But I have never experienced the unique combination of technology expertise along with strategic planning and business acumen as I have experienced in working with PROTELI. They were very quickly able to understand our business, challenges and objectives and provide the best solutions for our company. I trust them implicitly and they have become invaluable to our organization.

Laura K.
CEO | Flexible Office & Co-working Industry

PROTELI simplifies the complicated, intricate processes of IT Management by being proactive, innovative and extremely responsive. Our Firm is growing rapidly, and we do so with confidence in knowing PROTELI is managing the IT infrastructure and expansion. We couldn’t be happier to have them on our team!

Charlie F.
CFO | Commodities Brokerage Industry

Each member from PROTELI is the most helpful, professional and knowledgeable individual I had the pleasure to work with. They always made sure to take care of our matters in a timely fashion and followed up to make sure our issues have been resolved. Not only did they resolve our issues, but they were also presentable in our client meetings which ranged from financial to corporate clients. We were able to trust them in finding the best solution for our business in every situation. We have used PROTELI since their inception and because they did such an amazing job in our NYC office, our CEO and COO decided to involve them in our locations in Florida as well. Without a doubt choosing PROTELI as our IT solutions support was the best decision we made for our company.

Carmen L.
Office Administrator / Flexible Office & Coworking Industry

Over the years, PROTELI has been an invaluable partner to our business, offering technical guidance and support that has allowed us to leverage the cloud and significantly reduce start-up costs. Their team is especially great at simplifying all the technical complexities into practical business decisions. The responsiveness of their support team has consistently been outstanding. Thanks for all that you do for us!

Leon D.
Owner | Indoor Sports & Recreation Industry

Over the past decade, PROTELI has provided technical guidance and support for my multiple business ventures. Their approach is pragmatic, their helpdesk team is very responsive and helpful, and their prices are reasonable. They are a pleasure to work with and highly recommended.

Jeff P.
CFO | Collectible Design Gallery Industry

My firm has been working with PROTELI for over a decade. They are very responsive and able to think outside the box when needed. From minor IT issues to large projects, their team owns it and gets things done.

Danielle C.
Business Administrator | Investment Management Industry

PROTELI has not only been very responsive and helpful but everyone on the team is very kind. Their team is always available and solves our issues quickly and professionally. I highly recommend any business needing reliable and professional IT services!

Elizabeth C.
Administrator | Investment Advisory Industry

PROTELI has been an amazing partner to our firm for many years, supporting our IT, cybersecurity, and compliance needs. Very responsive and knowledgeable team with pragmatic and measured approach.

Rory C.
Director of Compliance | Investment Management Industry

I have the pleasure of being a client of PROTELI for many years. Having the experience of interacting with a few of their peers as well and PROTELI hands down is the best in any comparison category.

Arman M.
Director of Due Diligence | Alternative Investment Management Industry

Backup and Disaster Recovery Built Around Business Continuity

Proactive recovery planning and support

Backup monitoring helps catch failed jobs, storage issues, and unusual activity before they become business problems. PROTELI reviews backup health, follows up on alerts, and keeps recovery readiness visible instead of assuming everything is working.

This proactive approach gives your team more confidence that key files, systems, and application data are protected, while reducing the chance of discovering a backup problem only after data is needed.

A recovery plan should explain what gets restored first, who makes decisions, and how normal operations resume. PROTELI helps map your most important systems to practical recovery steps so your team is not guessing during an outage.

The plan is written in plain language and shaped around business impact, not technical theory. This helps leaders make practical business decisions when timing, access, and communication matter most.

Backups only matter if they can be restored. PROTELI performs routine test restores to confirm protected data can be recovered and to identify gaps before they affect your business.

These tests support accountability, reduce uncertainty, and help validate that backup settings match your operational needs. For small and mid-sized businesses, this creates a clearer path from disruption to recovery without unnecessary surprises.

Many businesses rely on cloud applications, shared files, and remote access tools every day. PROTELI helps protect data across these environments so important information is not left exposed because it lives outside a single office or device.

Support can include reviewing cloud backup needs, access controls, and recovery options. The goal is simple: keep business data available, secure, and recoverable wherever your team works.

Backup and recovery practices often need to support legal, cybersecurity, and insurance requirements. PROTELI reviews how data is stored, protected, and restored to help your systems align with relevant policy expectations.

This includes practical guidance around retention, access, documentation, and recovery testing. Instead of overwhelming your team with jargon, PROTELI simplifies complex IT concepts into clear next steps that support compliance readiness.

When disruption happens, fast communication matters. PROTELI provides reliable and responsive IT support so your team has help during recovery, not just a backup tool running in the background.

Multilingual help desk support, Dedicated Pods, and documented recovery steps help reduce confusion and speed resolution. With 90% first-call issue resolution across support services, PROTELI helps keep recovery focused, organized, and business-aware.

Our Partners

Measurable Recovery Support for Business Continuity

<8 hr

Restore Time

100

Businesses Served

30 day

Onboarding Time

Team collaborating on a strategy for Backup and Disaster Recovery during a system outage.

Recover Faster When Business Systems Go Down

Backup and disaster recovery is not just about saving files. It is about keeping your business able to work after hardware failure, accidental deletion, cyber incidents, software problems, or unexpected outages.

PROTELI helps build a practical recovery approach around your real operations: what systems matter most, how quickly they need to return, and who needs access first. The result is a plan your team can understand and use, supported by proactive monitoring, backup checks, and routine test restores.

Most businesses can be restored within six to eight hours or less through PROTELI’s backup and disaster recovery approach, helping reduce disruption without adding unnecessary complexity.

Our Awards

Illustration of proactive measures for Backup and Disaster Recovery to prevent outages and ensure data safety.

Practical Protection Before an Outage Happens

A dependable recovery plan should be clear before a disruption happens. PROTELI reviews your systems, documents priorities, and helps create practical steps that reduce confusion during stressful moments.

  • Identify the files, applications, and devices that are most critical to daily operations.
  • Monitor backups so missed jobs or storage issues can be addressed early.
  • Run routine test restores to confirm protected data can actually be recovered.
  • Document recovery steps in plain language so decision-makers know what happens next.
  • Align backup practices with cybersecurity, compliance, and insurance requirements when applicable.

Request a Backup Recovery Review

Get a practical recovery plan built around your business priorities.

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Expert team collaborating to enhance Backup and Disaster Recovery tailored to your operational needs.

A Recovery Partner That Understands Your Operations

PROTELI’s backup and disaster recovery support is delivered with the same partner-first approach that shapes its managed IT services. Dedicated Pods learn your environment, understand your business priorities, and help resolve issues faster because they are not starting from scratch during a disruption.

Founded by Martin Propper and Eugene Boutenko, PROTELI combines corporate IT structure with startup resourcefulness. That means your recovery plan is organized, accountable, and cost-conscious.

You get technology expertise, strategic planning, and business acumen in one service model, helping you protect continuity without building an in-house IT department.

Frequently Asked Questions

You get comprehensive protection for your files, applications, and critical systems. The service covers continuous backup monitoring, routine test restores, plain-language recovery documentation, and personalized recovery plans specific to your operational priorities. This means you can restore business operations quickly after hardware failures, accidental deletions, cyber incidents, or unexpected outages, without confusion or unnecessary complexity.

With backup and disaster recovery in place, most businesses are restored within six to eight hours or less after a disruption. Your recovery plan focuses on the systems and data you rely on most, ensuring fast restoration and minimal lost productivity. Plain-language documentation and proactive support help your team act quickly, reducing the risk of prolonged downtime that can impact revenue and customer trust.

The process begins with a review of your current systems and business priorities. Your most critical files, devices, and applications are identified, followed by monitoring backup success, running routine test restores, and documenting clear recovery steps. The result is a tailored plan that aligns with your workflows and compliance needs, all explained in practical terms your team can easily follow.

You gain access to an expert team at a fraction of the cost of hiring full-time IT staff. Pricing is structured for affordability and transparency, with flat-rate monthly fees and no surprise charges. Most businesses can expect the initial assessment and setup process to be completed promptly, with a typical restoration window of six to eight hours or less when incidents occur.

You benefit from a partner-focused approach that combines technology expertise, strategic planning, and plain-language support. Dedicated Pods learn your business inside and out, providing proactive, personalized IT support and an 85% average reduction in recurring backup issues after three months. Clients consistently describe the service as reliable, responsive, and easy to understand, helping you focus on your core operations while minimizing risk.