Cloud Backup

Reliable cloud backup without IT stress

Reduce downtime risk with tested backups built to restore most businesses in six to eight hours or less.

Avoid lost files with continuous monitoring, documented backup settings, and plain-language support.

Stop recurring backup gaps with proactive checks that support an 85% reduction in repeated IT issues.

Get faster help when backup questions arise with 24/7/365 support and 90% first-call issue resolution.

Control IT costs with a full backup support team at a fraction of hiring one full-time IT professional.

Request a Quote for Cloud Backup

Trusted Support When Data Protection Matters

See how reliable, responsive IT support helps businesses run smoothly.

My company has been using PROTELI as an IT provider for the past year and a half since our firm relocated to NYC. They have been phenomenal to work with. Any time we reach out to them with any question or issue they are extremely responsive, usually within minutes of our request. They have worked with us on both our hardware and software needs, on our server and with email hosting and setup. They don’t provide cookie-cutters or one-fits-all service. They always listen to our needs and come up with creative solutions tailored specifically to our needs and requests. We are beyond satisfied with the services and the work done by PROTELI and highly recommend them to anyone in need of IT services.

Nuri F.
CFO | Financial Services Industry

Over the last 25 years I have worked with dozens of IT companies supporting 1000 of our client companies and rolling out complex enterprise systems. But I have never experienced the unique combination of technology expertise along with strategic planning and business acumen as I have experienced in working with PROTELI. They were very quickly able to understand our business, challenges and objectives and provide the best solutions for our company. I trust them implicitly and they have become invaluable to our organization.

Laura K.
CEO | Flexible Office & Co-working Industry

PROTELI simplifies the complicated, intricate processes of IT Management by being proactive, innovative and extremely responsive. Our Firm is growing rapidly, and we do so with confidence in knowing PROTELI is managing the IT infrastructure and expansion. We couldn’t be happier to have them on our team!

Charlie F.
CFO | Commodities Brokerage Industry

Each member from PROTELI is the most helpful, professional and knowledgeable individual I had the pleasure to work with. They always made sure to take care of our matters in a timely fashion and followed up to make sure our issues have been resolved. Not only did they resolve our issues, but they were also presentable in our client meetings which ranged from financial to corporate clients. We were able to trust them in finding the best solution for our business in every situation. We have used PROTELI since their inception and because they did such an amazing job in our NYC office, our CEO and COO decided to involve them in our locations in Florida as well. Without a doubt choosing PROTELI as our IT solutions support was the best decision we made for our company.

Carmen L.
Office Administrator / Flexible Office & Coworking Industry

Over the years, PROTELI has been an invaluable partner to our business, offering technical guidance and support that has allowed us to leverage the cloud and significantly reduce start-up costs. Their team is especially great at simplifying all the technical complexities into practical business decisions. The responsiveness of their support team has consistently been outstanding. Thanks for all that you do for us!

Leon D.
Owner | Indoor Sports & Recreation Industry

Over the past decade, PROTELI has provided technical guidance and support for my multiple business ventures. Their approach is pragmatic, their helpdesk team is very responsive and helpful, and their prices are reasonable. They are a pleasure to work with and highly recommended.

Jeff P.
CFO | Collectible Design Gallery Industry

My firm has been working with PROTELI for over a decade. They are very responsive and able to think outside the box when needed. From minor IT issues to large projects, their team owns it and gets things done.

Danielle C.
Business Administrator | Investment Management Industry

PROTELI has not only been very responsive and helpful but everyone on the team is very kind. Their team is always available and solves our issues quickly and professionally. I highly recommend any business needing reliable and professional IT services!

Elizabeth C.
Administrator | Investment Advisory Industry

PROTELI has been an amazing partner to our firm for many years, supporting our IT, cybersecurity, and compliance needs. Very responsive and knowledgeable team with pragmatic and measured approach.

Rory C.
Director of Compliance | Investment Management Industry

I have the pleasure of being a client of PROTELI for many years. Having the experience of interacting with a few of their peers as well and PROTELI hands down is the best in any comparison category.

Arman M.
Director of Due Diligence | Alternative Investment Management Industry

Cloud Backup Services Built Around Business Continuity

Practical protection and recovery planning

Your backup plan starts with understanding what your business cannot afford to lose. PROTELI reviews files, applications, users, devices, and recovery priorities, then maps backup coverage to real business needs.

This planning helps reduce waste, close protection gaps, and keep costs practical. Instead of a one-size-fits-all setup, you get tailored IT solutions that align with organizational goals and make recovery expectations clear before a disruption happens.

Backups only protect your business if they run correctly. PROTELI monitors backup activity, failed jobs, storage limits, and warning signs that could affect recovery.

When issues appear, the support process is documented and handled with accountability. This proactive approach helps prevent surprises, supports recurring issue reduction, and gives your team confidence that backup problems are being found before they threaten business continuity.

A backup is not complete until it can be restored. PROTELI includes recovery testing to confirm that protected data can be accessed when needed and that your recovery plan matches practical business expectations.

Testing also helps identify slowdowns, missing data, or process gaps. For many businesses, properly designed backup and disaster recovery solutions can help restore critical operations within six to eight hours or less.

Cloud backup should support security as well as availability. PROTELI helps protect backup access with practical safeguards such as account controls, multifactor authentication, and backup settings designed to limit exposure.

This is especially important for businesses with insurance, compliance, or client confidentiality requirements. The goal is simple: keep data protected, reduce avoidable risk, and make backup access easier to manage without adding confusion for your team.

When files go missing or systems need to be recovered, clear communication matters. PROTELI provides plain-language support so your team understands what happened, what can be restored, and what steps come next.

With reliable help-desk services, multilingual support, and 24/7/365 on-demand assistance, backup questions do not sit unresolved. PROTELI’s 90% first-call issue resolution reflects a structured support model built for responsiveness.

Backup needs change as your business adds users, locations, applications, and compliance responsibilities. PROTELI maintains documentation so your backup environment stays understandable, scalable, and easier to support over time.

That documentation supports smarter planning, smoother onboarding, and fewer repeated issues. It also gives leadership a clearer view of what is protected, where risks may exist, and what improvements should be prioritized next.

Our Partners

Measured Backup Support for Stronger Business Continuity

100

Businesses Served

30 Day

Onboarding Time

90%

First-Call Resolution

Secure your business data with reliable Cloud Backup solutions for easy recovery and protection.

Keep Your Business Data Protected and Recoverable

Cloud backup should do more than store copies of files. It should give your business a practical way to keep working when a device fails, a file is deleted, or an unexpected outage interrupts access to important systems.

PROTELI designs cloud backup around business continuity, recovery priorities, and simple day-to-day management. Your backups are monitored, documented, tested, and supported by a team that explains issues in plain English. With founders who combined corporate IT structure and startup resourcefulness, PROTELI brings a balanced approach: organized processes, cost-effective solutions, and practical business decisions that help reduce risk without adding unnecessary complexity.

Our Awards

Illustration of a seamless Cloud Backup process designed for effective business recovery and data protection.

A Backup Process Built for Real Business Recovery

A strong cloud backup plan helps prevent small technology problems from becoming major business interruptions. PROTELI focuses on clear planning, proactive checks, and responsive support so you know what is protected and how recovery works.

  • Backup planning aligned with your most important files, users, and applications.
  • Continuous monitoring to identify failed or incomplete backups before they become bigger issues.
  • Routine testing to confirm data can be restored when your business needs it.
  • Plain-language reporting so decision-makers understand backup health without technical guesswork.
  • Support for recovery goals, with most businesses restored within six to eight hours or less.

Request a Cloud Backup Quote

Get a clear backup plan built around your recovery needs.

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Visual representation of a user verifying their Cloud Backup system for reliability and security before data loss occurs.

Know Your Backups Are Working Before You Need Them

Many businesses have backup tools in place but do not know if those tools are working until something goes wrong. PROTELI helps close that gap with proactive, personalized IT support that keeps backup health visible and manageable.

Your environment is reviewed for risk, coverage gaps, recovery needs, and cost efficiency. From there, PROTELI builds a tailored cloud backup approach that fits how your team actually works. Dedicated Pods provide continuity, so support does not feel like starting over every time you need help. The result is a clearer, more reliable path to protecting data and keeping operations moving.

Frequently Asked Questions

The cloud backup service covers secure, offsite storage of your business data, continuous monitoring to detect failed or incomplete backups, and routine recovery testing. You receive plain-language reporting, documented backup settings, and access to a responsive support team that helps with recovery, troubleshooting, and compliance needs. The service is designed to keep your files, applications, and critical systems recoverable without adding IT stress.

Cloud backup reduces downtime risk, protects against accidental file loss, and ensures your business can recover quickly after an outage or cyber incident. Key benefits include:

  • Most businesses are restored in six to eight hours or less
  • Continuous monitoring and proactive checks help prevent recurring issues
  • Plain-language support makes managing backups simple for any team member
  • Support is available 24/7/365 with a high first-call resolution rate

The process starts with a review of your most important files, users, and applications to align backup coverage with your business priorities. Backups are set up, monitored continuously, and tested regularly to confirm data can be restored when needed. If recovery is required, support is available to guide you through restoring files or systems, with most businesses operational again within six to eight hours or less.

Cloud backup is offered at a flat monthly rate, giving you access to a full team of IT professionals at a fraction of the cost of hiring in-house staff. Pricing depends on the amount of data, number of devices, and recovery requirements. Most businesses can have the service fully implemented within days of assessment, with a clear plan and support from start to finish.

This service is built for small and mid-sized businesses that need reliable, plain-language support and proactive protection. You benefit from structured processes like dedicated Pods, 90% first-call resolution, and an average 85% reduction in recurring IT issues after three months. The team combines corporate IT experience and startup resourcefulness, focusing on your business continuity, compliance, and cost control without adding unnecessary complexity.