Cloud Desktop

Secure cloud desktops with plain-language support.

Reduce device headaches with cloud desktops backed by 24/7 cybersecurity monitoring.

Limit downtime with monitored workspaces and help-desk support known for fast response times.

Simplify remote work with secure access and a full team of experts at a fraction of hiring.

Avoid recurring issues with proactive management that has reduced repeat IT problems by 85%.

Protect business continuity with backup monitoring and routine test restores built into support.

Request a Quote for our Cloud Desktop

Reliable Support Clients Can Build Around

Business-aware guidance, responsive help, and cloud desktop support that keeps teams moving.

My company has been using PROTELI as an IT provider for the past year and a half since our firm relocated to NYC. They have been phenomenal to work with. Any time we reach out to them with any question or issue they are extremely responsive, usually within minutes of our request. They have worked with us on both our hardware and software needs, on our server and with email hosting and setup. They don’t provide cookie-cutters or one-fits-all service. They always listen to our needs and come up with creative solutions tailored specifically to our needs and requests. We are beyond satisfied with the services and the work done by PROTELI and highly recommend them to anyone in need of IT services.

Nuri F.
CFO | Financial Services Industry

Over the last 25 years I have worked with dozens of IT companies supporting 1000 of our client companies and rolling out complex enterprise systems. But I have never experienced the unique combination of technology expertise along with strategic planning and business acumen as I have experienced in working with PROTELI. They were very quickly able to understand our business, challenges and objectives and provide the best solutions for our company. I trust them implicitly and they have become invaluable to our organization.

Laura K.
CEO | Flexible Office & Co-working Industry

PROTELI simplifies the complicated, intricate processes of IT Management by being proactive, innovative and extremely responsive. Our Firm is growing rapidly, and we do so with confidence in knowing PROTELI is managing the IT infrastructure and expansion. We couldn’t be happier to have them on our team!

Charlie F.
CFO | Commodities Brokerage Industry

Each member from PROTELI is the most helpful, professional and knowledgeable individual I had the pleasure to work with. They always made sure to take care of our matters in a timely fashion and followed up to make sure our issues have been resolved. Not only did they resolve our issues, but they were also presentable in our client meetings which ranged from financial to corporate clients. We were able to trust them in finding the best solution for our business in every situation. We have used PROTELI since their inception and because they did such an amazing job in our NYC office, our CEO and COO decided to involve them in our locations in Florida as well. Without a doubt choosing PROTELI as our IT solutions support was the best decision we made for our company.

Carmen L.
Office Administrator / Flexible Office & Coworking Industry

Over the years, PROTELI has been an invaluable partner to our business, offering technical guidance and support that has allowed us to leverage the cloud and significantly reduce start-up costs. Their team is especially great at simplifying all the technical complexities into practical business decisions. The responsiveness of their support team has consistently been outstanding. Thanks for all that you do for us!

Leon D.
Owner | Indoor Sports & Recreation Industry

Over the past decade, PROTELI has provided technical guidance and support for my multiple business ventures. Their approach is pragmatic, their helpdesk team is very responsive and helpful, and their prices are reasonable. They are a pleasure to work with and highly recommended.

Jeff P.
CFO | Collectible Design Gallery Industry

My firm has been working with PROTELI for over a decade. They are very responsive and able to think outside the box when needed. From minor IT issues to large projects, their team owns it and gets things done.

Danielle C.
Business Administrator | Investment Management Industry

PROTELI has not only been very responsive and helpful but everyone on the team is very kind. Their team is always available and solves our issues quickly and professionally. I highly recommend any business needing reliable and professional IT services!

Elizabeth C.
Administrator | Investment Advisory Industry

PROTELI has been an amazing partner to our firm for many years, supporting our IT, cybersecurity, and compliance needs. Very responsive and knowledgeable team with pragmatic and measured approach.

Rory C.
Director of Compliance | Investment Management Industry

I have the pleasure of being a client of PROTELI for many years. Having the experience of interacting with a few of their peers as well and PROTELI hands down is the best in any comparison category.

Arman M.
Director of Due Diligence | Alternative Investment Management Industry

Cloud Desktop Support Built Around Your Business

Secure workspaces, managed access, responsive support

A cloud desktop gives each user a consistent workspace that is not tied to one physical computer. PROTELI helps plan, configure, and support access so employees can work from approved devices with less friction.

The result is a simpler day-to-day experience: fewer setup differences, easier troubleshooting, and a clearer path for adding or changing users as business needs shift.

Cloud desktop security is built around practical controls that protect access without making work harder. PROTELI supports multi-factor authentication, antivirus and EDR monitoring, regular security patches, and urgent updates as part of a managed approach.

This helps reduce avoidable risk, supports cybersecurity insurance readiness, and gives business leaders clearer visibility into how workspaces are protected.

Reliable access depends on more than a successful setup. PROTELI monitors workstation and server health, reviews performance, and addresses issues before they become larger disruptions whenever possible.

For users, that means fewer recurring problems and a smoother workday. For leadership, it means a more accountable technology environment supported by people who understand the business context.

When an issue comes up, your team needs clear answers, not confusing technical explanations. PROTELI provides plain-language help-desk support with a practical troubleshooting process and escalation when deeper expertise is needed.

Clients recognize PROTELI for reliable and responsive IT support, fast response times, and dependable solutions that help keep work moving.

Cloud desktops are easier to manage when the environment is well documented. PROTELI maintains network and asset documentation, including software licenses and credentials where appropriate, so support is not dependent on guesswork.

This helps with onboarding, offboarding, audits, renewals, and planning. It also gives leadership better information for practical business decisions.

Cloud Desktop works best when it supports a larger business plan. PROTELI reviews how your team works, what applications matter most, and where access, security, or support gaps could slow growth.

That business-aware approach helps create tailored IT solutions that align with organizational goals, combining technology expertise, strategic planning, and practical support.

Our Partners

Cloud Desktop Results Backed by Practical Support

90%

First-Call Resolution

9/10

Customer Satisfaction

30 Day

Onboarding Time

Seamless access to your Cloud Desktop allows work from anywhere, ensuring control and productivity on the go.

Work From Anywhere Without Losing Control

Cloud Desktop gives your team a secure, familiar workspace that can be accessed without relying on one physical computer. It helps reduce disruption from aging devices, remote work challenges, and scattered software setups.

PROTELI keeps the experience practical: planning the right fit for your business, setting up access, monitoring performance, applying updates, and providing plain-language support when something needs attention. The goal is not to add complexity. It is to create a technology foundation that helps people work consistently, protect business data, and focus on core operations.

Our Awards

User interacting with a streamlined Cloud Desktop interface, enhancing productivity and organization.

A More Manageable Desktop Experience

A cloud desktop works best when it is planned, documented, and supported as part of your broader IT environment. PROTELI connects setup, security, monitoring, and help-desk support so your team is not left guessing when something changes.

  • Secure access to work apps and files
  • Centralized setup for easier management
  • Regular security patches and urgent updates
  • Antivirus and EDR monitoring and protection
  • Backup monitoring with routine test restores
  • Full network and asset documentation

Request a Cloud Desktop Quote

Get a practical path to simpler, more secure work access.

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Affordable Cloud Desktop solutions tailored to enhance your workflow and reduce IT costs effectively.

Cost-Effective IT That Fits How You Work

Cloud desktops can help small businesses control costs by extending the value of existing devices, reducing setup inconsistency, and making support easier to manage. Instead of depending on one person or one machine, your team gets structured support from a full team of experts.

Founded by Martin Propper and Eugene Boutenko, PROTELI combines corporate IT discipline with startup resourcefulness. That means practical recommendations, clear communication, and tailored IT solutions that align with organizational goals, not one-size-fits-all technology.

Frequently Asked Questions

The cloud desktop service gives your team secure, remote access to a familiar desktop workspace from any location. You get centralized setup, regular security patches, antivirus and EDR monitoring, backup monitoring with test restores, and detailed documentation of your network and assets. With 24/7 help-desk support and proactive management, your business gains a technology foundation designed for stability and simplicity.

Cloud desktop is designed to prevent common disruptions by monitoring workspaces and providing rapid, plain-language IT support. Proactive management reduces recurring IT issues by up to 85%, while 24/7 cybersecurity monitoring protects your business from threats. This approach limits device-related headaches and helps your team focus on business growth instead of troubleshooting technology problems.

The process starts with a practical assessment of your business needs and existing technology. A tailored plan is created to ensure fit, followed by secure setup, access configuration, and integration with your broader IT environment. After launch, continuous monitoring, regular updates, and help-desk support keep your cloud desktops running smoothly so you can work without disruption.

Cloud desktop is offered at a predictable monthly fee, giving you a full team of IT experts at a fraction of hiring a dedicated staff member. Pricing depends on the number of users and your specific requirements, with most businesses able to get started quickly after an initial needs review. You can typically expect a response to your quote request within 1-2 business days and a setup timeline based on your business size and readiness.

This cloud desktop service stands out by combining structured IT support, fast response times, and a proactive approach built on business understanding. You benefit from dedicated teams who quickly learn your operations, deliver plain-language support, and use proven processes that reduce recurring issues and restore most businesses within six to eight hours after disruption. The focus is always on making technology simpler, safer, and aligned with your organizational goals.