Managed Security Operations

Proactive protection with plain-language support.

Reduce recurring security issues with proactive monitoring that helps cut repeat problems by 85% after 3 months.

Stop small risks from becoming disruptions with 24/7 cybersecurity monitoring and clear next steps.

Keep employees safer with ongoing awareness training that turns common security mistakes into practical habits.

Avoid backup uncertainty with routine test restores and most businesses restored within 6 to 8 hours or less.

Get expert security support at a fraction of hiring in-house, backed by a full team and dedicated Pods.

Request a Quote for our Managed Security Operations

Reliable Security Support Clients Can Trust

Clear guidance, fast response, and practical protection for growing businesses.

My company has been using PROTELI as an IT provider for the past year and a half since our firm relocated to NYC. They have been phenomenal to work with. Any time we reach out to them with any question or issue they are extremely responsive, usually within minutes of our request. They have worked with us on both our hardware and software needs, on our server and with email hosting and setup. They don’t provide cookie-cutters or one-fits-all service. They always listen to our needs and come up with creative solutions tailored specifically to our needs and requests. We are beyond satisfied with the services and the work done by PROTELI and highly recommend them to anyone in need of IT services.

Nuri F.
CFO | Financial Services Industry

Over the last 25 years I have worked with dozens of IT companies supporting 1000 of our client companies and rolling out complex enterprise systems. But I have never experienced the unique combination of technology expertise along with strategic planning and business acumen as I have experienced in working with PROTELI. They were very quickly able to understand our business, challenges and objectives and provide the best solutions for our company. I trust them implicitly and they have become invaluable to our organization.

Laura K.
CEO | Flexible Office & Co-working Industry

PROTELI simplifies the complicated, intricate processes of IT Management by being proactive, innovative and extremely responsive. Our Firm is growing rapidly, and we do so with confidence in knowing PROTELI is managing the IT infrastructure and expansion. We couldn’t be happier to have them on our team!

Charlie F.
CFO | Commodities Brokerage Industry

Each member from PROTELI is the most helpful, professional and knowledgeable individual I had the pleasure to work with. They always made sure to take care of our matters in a timely fashion and followed up to make sure our issues have been resolved. Not only did they resolve our issues, but they were also presentable in our client meetings which ranged from financial to corporate clients. We were able to trust them in finding the best solution for our business in every situation. We have used PROTELI since their inception and because they did such an amazing job in our NYC office, our CEO and COO decided to involve them in our locations in Florida as well. Without a doubt choosing PROTELI as our IT solutions support was the best decision we made for our company.

Carmen L.
Office Administrator / Flexible Office & Coworking Industry

Over the years, PROTELI has been an invaluable partner to our business, offering technical guidance and support that has allowed us to leverage the cloud and significantly reduce start-up costs. Their team is especially great at simplifying all the technical complexities into practical business decisions. The responsiveness of their support team has consistently been outstanding. Thanks for all that you do for us!

Leon D.
Owner | Indoor Sports & Recreation Industry

Over the past decade, PROTELI has provided technical guidance and support for my multiple business ventures. Their approach is pragmatic, their helpdesk team is very responsive and helpful, and their prices are reasonable. They are a pleasure to work with and highly recommended.

Jeff P.
CFO | Collectible Design Gallery Industry

My firm has been working with PROTELI for over a decade. They are very responsive and able to think outside the box when needed. From minor IT issues to large projects, their team owns it and gets things done.

Danielle C.
Business Administrator | Investment Management Industry

PROTELI has not only been very responsive and helpful but everyone on the team is very kind. Their team is always available and solves our issues quickly and professionally. I highly recommend any business needing reliable and professional IT services!

Elizabeth C.
Administrator | Investment Advisory Industry

PROTELI has been an amazing partner to our firm for many years, supporting our IT, cybersecurity, and compliance needs. Very responsive and knowledgeable team with pragmatic and measured approach.

Rory C.
Director of Compliance | Investment Management Industry

I have the pleasure of being a client of PROTELI for many years. Having the experience of interacting with a few of their peers as well and PROTELI hands down is the best in any comparison category.

Arman M.
Director of Due Diligence | Alternative Investment Management Industry

Managed Security Operations That Reduce Risk and Disruption

Practical protection across your environment

24/7 Monitoring

Continuous security monitoring helps spot suspicious activity early, with clear alerts and practical guidance from a team that knows your systems.

Security Updates

Regular patches and urgent updates help close common security gaps while reducing downtime, confusion, and preventable recurring issues.

Endpoint Protection

Endpoint protection monitors workstations and servers for risky activity, helping keep daily operations safer and easier to manage.

Firewall Oversight

Firewall monitoring and updates help protect network access, support business continuity, and keep security settings aligned with current needs.

Account Protection

Multi-factor authentication adds a stronger sign-in layer, helping reduce account misuse without making daily access overly complicated.

Employee Training

Awareness training gives employees plain-language security habits to reduce phishing risk, unsafe clicks, and avoidable data exposure.

Phishing Defense

Spam filtering and phishing defense help keep risky messages away from inboxes, reducing interruptions and common employee security mistakes.

Backup Readiness

Backup monitoring and routine test restores help confirm recovery readiness, with most businesses restored within six to eight hours or less.

Asset Documentation

Full network and asset documentation keeps licenses, credentials, devices, and systems organized so support is faster and planning is clearer.

Our Partners

Security Operations Backed by Measurable IT Results

90%

First-Call Resolution

85%

Recurring Issue Reduction

<15 Min

Response Time

Expert team providing Managed Security Operations to ensure seamless business support and protection.

Security Support That Helps Your Business Run Smoothly

Managed security operations gives your business a steady, practical way to reduce risk without adding more work to your plate. Instead of waiting for problems to interrupt the day, PROTELI monitors systems, applies security updates, reviews alerts, and helps keep protection aligned with how your business actually operates.

You get plain-language support from a team that understands both technology and business priorities. Founded by Martin Propper and Eugene Boutenko, PROTELI combines structured corporate IT discipline with startup resourcefulness, so recommendations stay clear, cost-effective, and tied to practical business decisions.

Our Awards

Illustration of a structured security program emphasizing ongoing Managed Security Operations rather than one-time fixes.

A Structured Security Program, Not One-Time Fixes

Effective security operations should be organized, ongoing, and easy to understand. PROTELI supports your environment through dedicated Pods that learn your systems, users, risks, and business goals over time.

  • 24/7 cybersecurity monitoring and threat detection
  • Regular security patches and urgent updates
  • Antivirus and endpoint protection oversight
  • Firewall updates, monitoring, and review
  • Spam filtering and phishing defense
  • Backup monitoring with routine test restores

This approach helps reduce avoidable disruption, strengthen daily protection, and give leadership a clearer view of what needs attention.

Request a Security Operations Quote

Get a clear security plan built around your business risks.

Request More Information
Support for insurance and compliance, highlighting Managed Security Operations for effective recovery solutions.

Support for Insurance, Compliance, and Recovery Needs

Security concerns often connect directly to insurance, compliance, and continuity. PROTELI helps review requirements, document systems, improve protection, and guide practical updates that support coverage standards and business policies. The goal is not to overwhelm you with technical detail, but to make each decision understandable.

From multi-factor authentication to employee awareness training, each step is selected to reduce common risks and support reliable operations. With backup monitoring and routine test restores, most businesses can be back up and running within six to eight hours or less when recovery is needed.

IT support team integrating Managed Security Operations into daily tasks for enhanced cybersecurity.

Security Built Into Everyday IT Support

Managed security operations works best when it is connected to your full IT environment. PROTELI brings security monitoring together with help desk support, asset documentation, workstation and server health monitoring, performance optimization, and strategic planning. That means fewer gaps, clearer ownership, and faster support when something needs attention.

You get a full team of experts at a fraction of the cost of hiring a full-time IT professional. With plain-language communication and reliable response, security becomes part of daily operations, not a confusing add-on that only gets attention after a problem occurs.

Frequently Asked Questions

Managed security operations covers a full range of ongoing security measures tailored to your business. This includes 24/7 cybersecurity monitoring, regular security patching, antivirus and endpoint protection, firewall updates, spam filtering, phishing defense, backup monitoring with routine test restores, and employee security training. Your systems are continuously reviewed and updated to reduce risk and prevent disruptions, so you can focus on running your business.

With managed security operations, proactive monitoring and regular updates help cut repeat security problems by up to 85% after three months. Threats are identified and addressed before they escalate, and employees receive ongoing training to prevent common mistakes. This approach gives you a more stable, secure technology environment and fewer unexpected interruptions.

The process starts with a clear assessment of your current security posture and business needs. A dedicated Pod team learns your systems, users, and goals, then builds a structured plan that includes ongoing monitoring, patching, and testing. You receive regular updates, plain-language support, and guidance on next steps to keep protection aligned with your operations.

Managed security operations are priced as a flat-rate monthly fee, making costs predictable and affordable compared to hiring a full-time IT professional. Most businesses can be fully onboarded within a few days to a week, depending on complexity. You receive a detailed proposal and clear timeline after your free assessment.

You gain access to a full team of experts who combine corporate IT discipline with startup agility, all at a fraction of the cost of in-house staff. Dedicated Pods learn your business in depth, offering proactive, personalized support and rapid response to issues. Most businesses see a major reduction in recurring IT problems within months, backed by plain-language guidance and a proven track record of reliability and long-term client relationships.