Practice your response before disruption hits.
Reduce response confusion with guided exercises shaped around your people, tools, and business risks.
Turn security concerns into clear next steps using plain-language support and practical action plans.
Strengthen continuity planning with structured scenarios that expose gaps before an incident happens.
Improve team coordination with response practice informed by PROTELI’s reliable help desk experience.
Get cost-effective readiness support from a full IT team instead of hiring a dedicated specialist.
Clients value responsive support, plain-language advice, and practical IT planning.
PROTELI starts by learning how your business works, including key systems, decision makers, vendors, remote work needs, and customer-facing operations. This discovery keeps the exercise realistic and useful, not generic.
The result is a focused scenario that reflects likely business disruption points, giving your team a practical way to test decisions, communication, and continuity steps before a real incident creates pressure.
A tabletop exercise works best when the scenario feels real but remains manageable. PROTELI builds plain-language situations around events such as account misuse, unavailable systems, suspicious emails, data exposure concerns, or vendor-related disruption.
Each scenario is designed to help your team discuss what happens next, who needs to be involved, what information is needed, and where current processes may slow down response.
During the exercise, PROTELI guides participants through the scenario step by step, keeping the conversation practical and business-focused. The session helps leaders, managers, and support teams understand their roles without relying on confusing technical language.
This approach encourages better decisions under pressure, clearer handoffs, and stronger coordination between internal staff, outside vendors, legal contacts, and IT support resources.
Incident response depends on communication as much as technology. PROTELI helps your team review who should be contacted, what should be shared, when updates should happen, and how messages should be handled for employees, customers, partners, and vendors.
By walking through these choices in advance, your business can reduce mixed messages, avoid delays, and maintain a calmer response when continuity and trust matter most.
After the exercise, PROTELI turns discussion points into a clear list of findings and recommended next steps. These may include documentation updates, backup review, access changes, help desk workflows, security training, or improved escalation paths.
The focus is on cost-effective improvements that reduce recurring risk and support long-term reliability, rather than creating a long report that is hard to act on.
Tabletop exercises can support broader cybersecurity, compliance, and cyber insurance readiness by showing that your business is actively preparing for disruption. PROTELI helps connect the exercise to practical documentation and operational follow-through.
Your team gains a clearer response process, stronger evidence of planning, and a better foundation for future improvements across security, backups, help desk support, and business continuity.
First-Call Resolution
Response SLA
Customer Satisfaction
An incident response tabletop exercise helps your leadership, operations, and support teams practice what to do when a security issue, outage, or data concern appears. The goal is not to overwhelm anyone with technical detail. It is to make the response clear, calm, and repeatable.
PROTELI brings a practical mix of technology expertise, strategic planning, and business acumen to each exercise. Scenarios are shaped around your real workflows, systems, vendors, and decision points so your team can identify gaps, assign responsibilities, and make better business decisions before pressure is high.
Strong response planning starts with knowing who does what, when decisions must be made, and how business operations continue during disruption.
Gain practical clarity before a real security incident disrupts operations.
PROTELI’s approach is built for small and mid-sized businesses that need useful guidance without unnecessary complexity. Exercises are facilitated in plain language, with enough structure to test the plan and enough flexibility to reflect how your business actually works.
Founded by Martin Propper and Eugene Boutenko, PROTELI combines corporate IT discipline with startup resourcefulness. That blend helps turn incident response planning into a practical business process, not a document that sits unused. You leave with clearer priorities, better coordination, and a more confident path forward.
Incident response tabletop exercises are guided practice sessions where your leadership and team walk through realistic security or outage scenarios. The focus is on clarifying who does what, reviewing communication steps, and exposing gaps in your process. These sessions use your actual systems, workflows, and vendors so the exercise feels relevant and actionable. You gain a clearer understanding of your response plan without technical overwhelm, helping you make confident decisions before a real incident occurs.
Incident response tabletop exercises are designed to make your response clear and repeatable under pressure. By practicing roles, responsibilities, and decision points ahead of time, you minimize uncertainty and reduce the risk of missed steps. These exercises identify gaps in communication and documentation so you can improve them before a disruption, making your team better prepared to act quickly and confidently when it matters most.
The process begins with a review of your current operations, key contacts, and risk areas. Next, a tailored scenario is developed that reflects your specific workflows, systems, and business needs. During the session, a facilitator guides your team through the scenario, asking questions and prompting decisions as events unfold. Afterward, you receive practical recommendations and a summary of next steps to further strengthen your incident response plan.
Most tabletop exercises are completed within two to four hours, depending on your team size and scenario complexity. Pricing is designed to be cost-effective for small and mid-sized businesses, giving you access to a full IT team without the expense of hiring a dedicated specialist. You receive a clear scope and fixed price up front, so there are no surprises or hidden fees.
This approach is built specifically for small and mid-sized businesses that need practical, plain-language support. Exercises are facilitated by a team that learns your business in depth, ensuring scenarios and recommendations are relevant to your actual operations. You benefit from a proven blend of technology expertise, strategic planning, and business acumen, with a focus on proactive, personalized IT support and long-term risk reduction.