Managed Firewall Services

Firewall protection managed in plain English.

Reduce firewall blind spots with monitored protection backed by 24/7 cybersecurity threat detection.

Avoid recurring access issues with dedicated Pods that learn your business and support your team.

Keep security current with regular firewall updates, urgent patches, and documented changes.

Simplify support requests with plain-language help from a team known for 90% first-call resolution.

Lower IT overhead with expert firewall management at a fraction of hiring a full-time IT professional.

Request a Quote for our Managed Firewall Services

Reliable Firewall Support Clients Can Trust

Practical guidance, responsive support, and protection that fits the way your business works.

My company has been using PROTELI as an IT provider for the past year and a half since our firm relocated to NYC. They have been phenomenal to work with. Any time we reach out to them with any question or issue they are extremely responsive, usually within minutes of our request. They have worked with us on both our hardware and software needs, on our server and with email hosting and setup. They don’t provide cookie-cutters or one-fits-all service. They always listen to our needs and come up with creative solutions tailored specifically to our needs and requests. We are beyond satisfied with the services and the work done by PROTELI and highly recommend them to anyone in need of IT services.

Nuri F.
CFO | Financial Services Industry

Over the last 25 years I have worked with dozens of IT companies supporting 1000 of our client companies and rolling out complex enterprise systems. But I have never experienced the unique combination of technology expertise along with strategic planning and business acumen as I have experienced in working with PROTELI. They were very quickly able to understand our business, challenges and objectives and provide the best solutions for our company. I trust them implicitly and they have become invaluable to our organization.

Laura K.
CEO | Flexible Office & Co-working Industry

PROTELI simplifies the complicated, intricate processes of IT Management by being proactive, innovative and extremely responsive. Our Firm is growing rapidly, and we do so with confidence in knowing PROTELI is managing the IT infrastructure and expansion. We couldn’t be happier to have them on our team!

Charlie F.
CFO | Commodities Brokerage Industry

Each member from PROTELI is the most helpful, professional and knowledgeable individual I had the pleasure to work with. They always made sure to take care of our matters in a timely fashion and followed up to make sure our issues have been resolved. Not only did they resolve our issues, but they were also presentable in our client meetings which ranged from financial to corporate clients. We were able to trust them in finding the best solution for our business in every situation. We have used PROTELI since their inception and because they did such an amazing job in our NYC office, our CEO and COO decided to involve them in our locations in Florida as well. Without a doubt choosing PROTELI as our IT solutions support was the best decision we made for our company.

Carmen L.
Office Administrator / Flexible Office & Coworking Industry

Over the years, PROTELI has been an invaluable partner to our business, offering technical guidance and support that has allowed us to leverage the cloud and significantly reduce start-up costs. Their team is especially great at simplifying all the technical complexities into practical business decisions. The responsiveness of their support team has consistently been outstanding. Thanks for all that you do for us!

Leon D.
Owner | Indoor Sports & Recreation Industry

Over the past decade, PROTELI has provided technical guidance and support for my multiple business ventures. Their approach is pragmatic, their helpdesk team is very responsive and helpful, and their prices are reasonable. They are a pleasure to work with and highly recommended.

Jeff P.
CFO | Collectible Design Gallery Industry

My firm has been working with PROTELI for over a decade. They are very responsive and able to think outside the box when needed. From minor IT issues to large projects, their team owns it and gets things done.

Danielle C.
Business Administrator | Investment Management Industry

PROTELI has not only been very responsive and helpful but everyone on the team is very kind. Their team is always available and solves our issues quickly and professionally. I highly recommend any business needing reliable and professional IT services!

Elizabeth C.
Administrator | Investment Advisory Industry

PROTELI has been an amazing partner to our firm for many years, supporting our IT, cybersecurity, and compliance needs. Very responsive and knowledgeable team with pragmatic and measured approach.

Rory C.
Director of Compliance | Investment Management Industry

I have the pleasure of being a client of PROTELI for many years. Having the experience of interacting with a few of their peers as well and PROTELI hands down is the best in any comparison category.

Arman M.
Director of Due Diligence | Alternative Investment Management Industry

Managed Firewall Services That Reduce Daily Risk

Practical protection, monitoring, and support

Your firewall is watched as part of a broader cybersecurity and IT support plan, helping spot issues before they interrupt work. PROTELI connects firewall monitoring with 24/7 cybersecurity monitoring and threat detection, so suspicious activity, configuration concerns, and service interruptions are not left unnoticed.

This gives your business a clearer view of network health and a calmer path to resolution when something needs attention.

Firewalls need regular care to stay useful. PROTELI handles firewall updates, urgent changes, and related patch activity with a practical focus on keeping protection current while minimizing disruption to your team.

Changes are approached with business continuity in mind, so your security posture improves without creating avoidable downtime, confusion, or repeated support tickets.

Not every user, device, or application should have the same level of access. PROTELI helps review and manage firewall access rules so your team can work efficiently while unnecessary exposure is reduced.

The goal is simple: the right people get the right access, and your business avoids overly broad settings that can create risk, confusion, or performance problems.

Threat detection works best when it is connected to clear response and support. PROTELI pairs firewall monitoring with broader cybersecurity visibility, antivirus/EDR monitoring, phishing defense, and security awareness support.

This layered approach helps your business detect concerns earlier, respond with less guesswork, and keep employees focused on their work instead of trying to interpret technical alerts.

Firewall support is faster when the important details are documented. PROTELI maintains full network and asset documentation, including relevant credentials, licenses, settings, and change history where appropriate.

This reduces delays when support is needed, helps dedicated Pods understand your environment, and gives your business clearer records for planning, troubleshooting, and future improvements.

Managed firewall service should support how your business operates, not force you into a generic setup. PROTELI takes time to understand your goals, risks, users, and daily workflows before making practical recommendations.

That business-first approach helps align firewall management with compliance awareness, remote access needs, growth plans, and overall IT strategy in plain language.

Our Partners

Measured IT Support Behind Stronger Firewall Management

30 Day

Onboarding Time

90%

First-Call Resolution

9/10

Customer Satisfaction

Simplify your security with Managed Firewall Services, ensuring robust protection without overwhelming your IT team.

Protect Your Network Without Adding IT Stress

A firewall should protect your business without becoming one more system you have to chase. PROTELI manages firewall health, updates, monitoring, and documentation so your network has practical safeguards in place and your team has clear support when questions come up.

Founded by Martin Propper and Eugene Boutenko, PROTELI brings corporate structure and startup resourcefulness together. That means recommendations are based on your business needs, not one-size-fits-all settings. You get plain-language support, proactive issue prevention, and a full team of experts at a fraction of the cost of hiring a full-time IT professional.

Our Awards

Expert team monitoring network security for tailored Managed Firewall Services.

Ongoing Firewall Care Built Around Your Business

Managed firewall service is most valuable when it is part of your daily IT operations, not treated as a one-time setup. PROTELI keeps firewall support connected to broader cybersecurity, help desk, documentation, and business continuity needs.

  • Firewall updates and monitoring to help reduce preventable risk
  • 24/7 cybersecurity monitoring and threat detection for stronger visibility
  • Clear documentation of firewall settings, changes, and related network details
  • Plain-language guidance that helps leaders make practical business decisions
  • Dedicated Pods that learn your environment and reduce repeated explanations

Request a Managed Firewall Quote

Get practical firewall guidance reviewed within 1 to 2 business days.

Request More Information
Team collaborating with secure devices, highlighting the importance of Managed Firewall Services in dynamic work settings.

Practical Protection for Changing Work Environments

As teams use more devices, cloud tools, and remote access, firewall management needs to stay aligned with how work actually happens. PROTELI helps you balance protection, access, performance, and support so security does not slow down everyday operations.

Your firewall is reviewed as part of a larger IT picture that can include workstation and server health, multi-factor authentication, spam filtering, phishing defense, backup monitoring, and asset documentation. The result is a more coordinated approach to security, fewer recurring issues, and a support team that can explain what is happening without technical runaround.

Frequently Asked Questions

Managed firewall services for small businesses include ongoing monitoring, regular updates, urgent security patches, and clear documentation of all firewall changes. You get proactive threat detection 24/7, support from dedicated Pods that learn your environment, and plain-language guidance whenever you need it. The service also covers backup monitoring, endpoint protection, and full network asset documentation, so you can focus on running your business, not troubleshooting IT security.

By choosing managed firewall services, you reduce preventable security risks, minimize downtime, and avoid recurring access issues. You benefit from a team of experts who handle updates, monitoring, and threat detection at a fraction of the cost of hiring a full-time IT professional. This approach helps you maintain business continuity, meet compliance needs, and get rapid, plain-language support when questions arise.

After requesting a quote or assessment, a dedicated team member reviews your needs and responds within 1 to 2 business days. The onboarding process includes evaluating your current network, documenting firewall settings, and implementing proactive monitoring and updates. Ongoing support is provided by a dedicated Pod that learns your business, handles changes, and offers fast, jargon-free solutions designed to keep your operations running smoothly.

Managed firewall services are offered at a flat monthly rate, making it easy to budget and avoid unexpected IT costs. Pricing is tailored to your business size and requirements, offering expert support for less than hiring a full-time IT professional. Most businesses can expect initial setup and service activation within days of approval, with assessment requests reviewed within 1 to 2 business days.

You gain a partner that prioritizes your business goals, not just technical upkeep. Key advantages include:

  • Dedicated Pods that learn your environment for faster, more personalized support
  • Proactive issue prevention and 90% first-call resolution
  • Plain-language communication and practical business guidance
  • Expertise from a team with both corporate and startup IT backgrounds
  • Comprehensive service at a fraction of in-house IT costs