Managed Security Operations Center (SOC)

Continuous security monitoring with plain-English support.

24/7 monitoring helps spot issues before they interrupt operations.

Proactive support can reduce repeat IT problems by 85% after 3 months.

Fast response and dependable solutions from PROTELI.

Plain-English guidance turns alerts into practical decisions.

Backup monitoring and test restores improve business readiness.

Request a Quote for our Managed Security Operations Center (SOC)

Reliable Security Support, Clearer Business Decisions

See why businesses value responsive help, practical guidance, and long-term IT partnership.

My company has been using PROTELI as an IT provider for the past year and a half since our firm relocated to NYC. They have been phenomenal to work with. Any time we reach out to them with any question or issue they are extremely responsive, usually within minutes of our request. They have worked with us on both our hardware and software needs, on our server and with email hosting and setup. They don’t provide cookie-cutters or one-fits-all service. They always listen to our needs and come up with creative solutions tailored specifically to our needs and requests. We are beyond satisfied with the services and the work done by PROTELI and highly recommend them to anyone in need of IT services.

Nuri F.
CFO | Financial Services Industry

Over the last 25 years I have worked with dozens of IT companies supporting 1000 of our client companies and rolling out complex enterprise systems. But I have never experienced the unique combination of technology expertise along with strategic planning and business acumen as I have experienced in working with PROTELI. They were very quickly able to understand our business, challenges and objectives and provide the best solutions for our company. I trust them implicitly and they have become invaluable to our organization.

Laura K.
CEO | Flexible Office & Co-working Industry

PROTELI simplifies the complicated, intricate processes of IT Management by being proactive, innovative and extremely responsive. Our Firm is growing rapidly, and we do so with confidence in knowing PROTELI is managing the IT infrastructure and expansion. We couldn’t be happier to have them on our team!

Charlie F.
CFO | Commodities Brokerage Industry

Each member from PROTELI is the most helpful, professional and knowledgeable individual I had the pleasure to work with. They always made sure to take care of our matters in a timely fashion and followed up to make sure our issues have been resolved. Not only did they resolve our issues, but they were also presentable in our client meetings which ranged from financial to corporate clients. We were able to trust them in finding the best solution for our business in every situation. We have used PROTELI since their inception and because they did such an amazing job in our NYC office, our CEO and COO decided to involve them in our locations in Florida as well. Without a doubt choosing PROTELI as our IT solutions support was the best decision we made for our company.

Carmen L.
Office Administrator / Flexible Office & Coworking Industry

Over the years, PROTELI has been an invaluable partner to our business, offering technical guidance and support that has allowed us to leverage the cloud and significantly reduce start-up costs. Their team is especially great at simplifying all the technical complexities into practical business decisions. The responsiveness of their support team has consistently been outstanding. Thanks for all that you do for us!

Leon D.
Owner | Indoor Sports & Recreation Industry

Over the past decade, PROTELI has provided technical guidance and support for my multiple business ventures. Their approach is pragmatic, their helpdesk team is very responsive and helpful, and their prices are reasonable. They are a pleasure to work with and highly recommended.

Jeff P.
CFO | Collectible Design Gallery Industry

My firm has been working with PROTELI for over a decade. They are very responsive and able to think outside the box when needed. From minor IT issues to large projects, their team owns it and gets things done.

Danielle C.
Business Administrator | Investment Management Industry

PROTELI has not only been very responsive and helpful but everyone on the team is very kind. Their team is always available and solves our issues quickly and professionally. I highly recommend any business needing reliable and professional IT services!

Elizabeth C.
Administrator | Investment Advisory Industry

PROTELI has been an amazing partner to our firm for many years, supporting our IT, cybersecurity, and compliance needs. Very responsive and knowledgeable team with pragmatic and measured approach.

Rory C.
Director of Compliance | Investment Management Industry

I have the pleasure of being a client of PROTELI for many years. Having the experience of interacting with a few of their peers as well and PROTELI hands down is the best in any comparison category.

Arman M.
Director of Due Diligence | Alternative Investment Management Industry

Managed SOC Services That Reduce Risk Without Added Overhead

Proactive monitoring, clear response, and practical prevention

PROTELI monitors cybersecurity activity around the clock so suspicious events are not left sitting unnoticed. Alerts are reviewed, prioritized, and translated into clear next steps instead of confusing technical noise.

This helps your business respond sooner to unusual sign-ins, risky messages, device concerns, and other warning signs. The result is practical protection that supports uptime, continuity, and more confident decision-making.

Not every alert deserves the same reaction. PROTELI helps separate routine activity from issues that need attention, then documents what happened, what was reviewed, and what action should come next.

This structured approach reduces guesswork for business owners and internal teams. You get a clearer view of risk, faster communication, and support that focuses on the issues most likely to affect productivity, data protection, or compliance expectations.

Outdated systems create avoidable openings for problems. PROTELI manages regular security patches and urgent updates across supported devices, helping reduce risk without placing the burden on your employees.

Updates are handled as part of a broader support system that includes monitoring, documentation, and health checks. This keeps your technology more stable, supports insurance and policy expectations, and helps prevent recurring issues that interrupt work.

Workstations and servers are often where security problems first appear. PROTELI monitors endpoint protection, device health, and performance so your team has better visibility into issues that could affect daily operations.

Support includes antivirus and endpoint protection monitoring, workstation and server health monitoring, and performance optimization. This practical layer helps protect your devices while keeping employees productive and supported when concerns arise.

Backups only create confidence when they are monitored and tested. PROTELI includes backup monitoring with routine test restores, helping confirm that important data is more than just copied somewhere.

This matters for everyday mistakes, system failures, and larger business disruptions. With recovery readiness built into managed security operations, your business gains a clearer path back to work when something goes wrong, reducing uncertainty and stress.

Many security issues begin with a simple click or a confusing message. PROTELI supports ongoing cybersecurity awareness training, spam filtering, and phishing defense to help employees make safer decisions during everyday work.

The goal is not to overwhelm your team with scare tactics. It is to simplify complex IT concepts, reinforce practical habits, and make security easier to follow. Better-informed employees strengthen your overall protection.

Our Partners

Measurable Security Support for Smoother Operations

90%

First-Call Resolution

85%

Recurring Issue Reduction

99%

Client Retention Rate

Managed Security Operations Center (SOC) Security Monitoring That Helps Prevent Business Disruption section image 1

Security Monitoring That Helps Prevent Business Disruption

A managed security operations center gives your business steady visibility into security issues without the cost of building an internal team. PROTELI monitors activity, reviews alerts, and helps turn security concerns into clear next steps your team can understand.

The value is practical prevention. Regular updates, endpoint protection, firewall monitoring, phishing defense, and backup checks work together to reduce risk before it becomes downtime. Founded by Martin Propper and Eugene Boutenko, PROTELI combines structured corporate IT methods with startup resourcefulness, so support stays organized, responsive, and cost-effective.

Our Awards

Managed Security Operations Center (SOC) A Practical Security System Built Around Your Operations section image 2

A Practical Security System Built Around Your Operations

Security works best when it is consistent, documented, and easy to act on. PROTELI’s managed SOC support focuses on the everyday controls that help protect your people, devices, and data.

  • 24/7 cybersecurity monitoring and threat detection
  • Regular security patches and urgent updates
  • Endpoint protection monitoring for workstations and servers
  • Firewall updates, monitoring, and configuration review
  • Spam filtering and phishing defense to reduce risky messages
  • Backup monitoring with routine test restores
  • Clear documentation of assets, software licenses, and credentials

Request a SOC Security Review

Get clearer protection, faster response, and less security stress.

Request More Information
Managed Security Operations Center (SOC) Clear Response Steps When Security Issues Appear section image 3

Clear Response Steps When Security Issues Appear

Security alerts only matter if someone knows what to do with them. PROTELI helps your business move from scattered warnings to organized action, with a team that quickly understands your challenges and objectives.

Only 47% of small businesses have an incident response plan, which leaves many teams unsure what happens after a suspicious login, failed backup, or phishing attempt. A managed SOC helps close that gap with monitoring, documentation, escalation, and plain-language communication. You get a full team of experts at a fraction of the cost of hiring a full-time IT professional.

Frequently Asked Questions

A managed security operations center (SOC) provides around-the-clock monitoring, threat detection, and practical guidance to help keep your business secure. Instead of hiring a full in-house security team, you get access to experts who watch for cyber threats, monitor systems, and provide clear steps if risks are detected. This approach helps you prevent downtime, reduces security gaps, and keeps your operations running smoothly without the overhead of building your own SOC.

Managed SOC support strengthens your security by proactively identifying threats and reducing recurring IT issues by up to 85% after three months. The service includes:

  • 24/7 monitoring and real-time alerting
  • Regular security patches and urgent updates
  • Phishing defense and backup monitoring

This helps prevent unexpected downtime, improves business continuity, and allows you to focus on your core operations with less stress about security.

Getting started is straightforward. First, your current security setup is reviewed to understand your needs and potential risks. Then, monitoring tools are deployed for continuous protection, and customized alerts and response plans are set up. You receive ongoing plain-English updates and support to turn security concerns into actionable steps, making it easy to stay protected without needing deep technical knowledge.

Managed SOC services are designed to be cost-effective, offering expert security at a fraction of the price of building an internal team. Pricing depends on your business size and needs, with flat-rate options to avoid surprise costs. Most businesses can be onboarded and have monitoring in place within days, so you see benefits quickly without a long wait.

This managed SOC service stands out due to its blend of fast response, plain-language support, and a deep understanding of small business operations. You get access to a full team of experts who prioritize reliable communication, practical prevention, and tailored solutions. The approach is built around your business goals, with proven results like 90% first-call issue resolution and strong long-term client relationships, helping you save time, reduce risk, and simplify IT decisions.