Simpler Microsoft 365 support for smoother workdays.
Stop losing time to app issues with plain-language support backed by 90% first-call resolution.
Reduce repeat Microsoft 365 problems with proactive cleanup that can cut recurring issues by 85%.
Avoid license waste with right-sized Microsoft 365 plans at a fraction of full-time IT cost.
Improve file access and teamwork with structured OneDrive, SharePoint, Teams, and Outlook support.
Get clearer next steps fast, with assessment and proposal responses within 1 to 2 business days.
Clients value practical guidance, fast responses, and technology that supports growth.
Microsoft 365 setup is handled with your daily operations in mind. PROTELI configures users, email, apps, permissions, and basic security settings so employees can work with fewer delays and less confusion.
The process includes practical planning, clean documentation, and plain-English guidance. You get a Microsoft 365 environment that is easier to manage, easier to support, and better aligned with how your team communicates and shares information.
Moving email, files, and users into Microsoft 365 can disrupt work if it is not planned carefully. PROTELI helps map what needs to move, prepare users, reduce avoidable downtime, and verify that critical access is working after the transition.
The goal is a smoother changeover with fewer surprises. Your team receives clear communication, structured steps, and responsive support so the move supports business continuity instead of slowing everyone down.
Microsoft 365 licensing can become expensive when plans are added without a clear purpose. PROTELI reviews how your team uses Microsoft 365, identifies unnecessary or mismatched licenses, and helps match users to the right level of service.
This gives your business better cost control and cleaner administration. Instead of paying for tools people do not need, you gain a practical licensing structure that supports productivity, security, and growth.
Teams, SharePoint, and OneDrive are powerful tools, but they need structure to avoid messy file sharing and confusing permissions. PROTELI helps organize collaboration spaces, file access, and sharing practices around the way your business actually works.
That means fewer misplaced documents, clearer ownership, and better day-to-day teamwork. Employees get practical guidance, while leaders gain a more dependable system for communication and shared information.
Account access is one of the most important parts of Microsoft 365 management. PROTELI helps strengthen your environment with sensible sign-in controls, user access reviews, security patches, monitoring, backups, documentation, and routine test restores where appropriate.
The focus is prevention, not fear. Your business gets a more disciplined Microsoft 365 foundation designed to reduce avoidable risk, support compliance needs, and keep employees productive.
Microsoft 365 support should be easy to understand and fast enough to keep work moving. PROTELI provides reliable and responsive help desk support for common issues with Outlook, Teams, OneDrive, SharePoint, passwords, access, and user questions.
With a practical support model and 90% first-call issue resolution, employees get clearer answers without technical runaround. Recurring issues are documented and reviewed so problems are less likely to keep coming back.
Businesses Served
Onboarding Time
First-Call Resolution
Microsoft 365 should make work easier, not create more confusion. PROTELI helps you get more value from the tools your team already depends on, including Outlook, Teams, OneDrive, SharePoint, and the Microsoft 365 admin experience.
Support is built around practical business outcomes: fewer login issues, cleaner file access, better collaboration, stronger account protection, and licensing that fits how people actually work. Founded by Martin Propper and Eugene Boutenko, PROTELI combines structured corporate IT methods with startup resourcefulness, giving you technology expertise, strategic planning, and business acumen without the cost of hiring a full internal IT team.
A well-managed Microsoft 365 environment helps your team communicate, share files, and stay productive with less daily friction. PROTELI focuses on the details that keep small and mid-sized businesses moving.
Get practical guidance for a cleaner, safer Microsoft 365 setup.
Microsoft 365 works best when it is managed as part of your larger technology foundation. PROTELI looks beyond individual app issues to understand how people work, where slowdowns happen, and what changes will reduce repeat problems.
That practical approach supports smoother onboarding, fewer permission headaches, better file organization, and clearer guidance for leaders making technology decisions. With a Pod-style support model, your business is supported by a small cross-functional team that learns your environment, documents what matters, and provides proactive, personalized IT support. The result is a Microsoft 365 setup that supports daily operations and future growth.
Microsoft 365 services support covers everything needed to keep your business running smoothly on Outlook, Teams, OneDrive, SharePoint, and the Microsoft 365 admin platform. You get help with setup, troubleshooting, user management, licensing, security settings, and ongoing optimization. The service also includes proactive cleanup to reduce recurring issues, help desk access for fast problem resolution, and structured documentation to make future changes easier.
Microsoft 365 services are designed to minimize daily friction and keep your team productive. With tailored licensing, streamlined user access, and practical support for collaboration tools, your staff spends less time on technical issues and more time focused on business goals. Proactive monitoring and cleanup can reduce repeat problems by up to 85%, while clear file access and secure setup empower everyone to work together confidently.
Onboarding starts with a free assessment to review your current setup and identify opportunities for improvement. After you receive a proposal (typically within 1 to 2 business days), a small, dedicated support team learns your business operations and configures Microsoft 365 for your needs. The process includes:
Pricing is designed to be cost-effective, offering a full team of experts at a fraction of the cost of hiring a full-time IT professional. You pay a flat monthly fee based on your user count and service needs, helping you avoid surprises. After requesting your quote, you can expect an assessment and proposal within 1 to 2 business days, so you can get started quickly and focus on your core business.
You receive proactive, personalized support from a cross-functional team that quickly learns your business and focuses on reducing real-world IT friction. With a 90% first-call issue resolution rate, structured documentation, and a proven process that cuts repeat problems, you get reliable technology support aligned with your goals. The approach combines corporate discipline and startup agility, so your business benefits from both strategic planning and responsive help, without the complexity or cost of managing IT alone.