Public/Hybrid Cloud

Plain-language cloud support that keeps work moving.

Cloud costs feel unpredictable, so planning aligns usage with business needs before spending grows.

Downtime disrupts work, so backup planning helps many teams recover within six to eight hours or less.

Recurring cloud issues slow teams down, and proactive support can reduce repeat problems by 85% in 3 months.

Staff need fast answers, and PROTELI resolves 90% of support issues on the first call.

Cloud decisions can feel complex, so dedicated Pods explain options in plain language and track assets clearly.

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Cloud Support Clients Can Rely On

Responsive guidance, practical planning, and dependable IT support for growing businesses.

My company has been using PROTELI as an IT provider for the past year and a half since our firm relocated to NYC. They have been phenomenal to work with. Any time we reach out to them with any question or issue they are extremely responsive, usually within minutes of our request. They have worked with us on both our hardware and software needs, on our server and with email hosting and setup. They don’t provide cookie-cutters or one-fits-all service. They always listen to our needs and come up with creative solutions tailored specifically to our needs and requests. We are beyond satisfied with the services and the work done by PROTELI and highly recommend them to anyone in need of IT services.

Nuri F.
CFO | Financial Services Industry

Over the last 25 years I have worked with dozens of IT companies supporting 1000 of our client companies and rolling out complex enterprise systems. But I have never experienced the unique combination of technology expertise along with strategic planning and business acumen as I have experienced in working with PROTELI. They were very quickly able to understand our business, challenges and objectives and provide the best solutions for our company. I trust them implicitly and they have become invaluable to our organization.

Laura K.
CEO | Flexible Office & Co-working Industry

PROTELI simplifies the complicated, intricate processes of IT Management by being proactive, innovative and extremely responsive. Our Firm is growing rapidly, and we do so with confidence in knowing PROTELI is managing the IT infrastructure and expansion. We couldn’t be happier to have them on our team!

Charlie F.
CFO | Commodities Brokerage Industry

Each member from PROTELI is the most helpful, professional and knowledgeable individual I had the pleasure to work with. They always made sure to take care of our matters in a timely fashion and followed up to make sure our issues have been resolved. Not only did they resolve our issues, but they were also presentable in our client meetings which ranged from financial to corporate clients. We were able to trust them in finding the best solution for our business in every situation. We have used PROTELI since their inception and because they did such an amazing job in our NYC office, our CEO and COO decided to involve them in our locations in Florida as well. Without a doubt choosing PROTELI as our IT solutions support was the best decision we made for our company.

Carmen L.
Office Administrator / Flexible Office & Coworking Industry

Over the years, PROTELI has been an invaluable partner to our business, offering technical guidance and support that has allowed us to leverage the cloud and significantly reduce start-up costs. Their team is especially great at simplifying all the technical complexities into practical business decisions. The responsiveness of their support team has consistently been outstanding. Thanks for all that you do for us!

Leon D.
Owner | Indoor Sports & Recreation Industry

Over the past decade, PROTELI has provided technical guidance and support for my multiple business ventures. Their approach is pragmatic, their helpdesk team is very responsive and helpful, and their prices are reasonable. They are a pleasure to work with and highly recommended.

Jeff P.
CFO | Collectible Design Gallery Industry

My firm has been working with PROTELI for over a decade. They are very responsive and able to think outside the box when needed. From minor IT issues to large projects, their team owns it and gets things done.

Danielle C.
Business Administrator | Investment Management Industry

PROTELI has not only been very responsive and helpful but everyone on the team is very kind. Their team is always available and solves our issues quickly and professionally. I highly recommend any business needing reliable and professional IT services!

Elizabeth C.
Administrator | Investment Advisory Industry

PROTELI has been an amazing partner to our firm for many years, supporting our IT, cybersecurity, and compliance needs. Very responsive and knowledgeable team with pragmatic and measured approach.

Rory C.
Director of Compliance | Investment Management Industry

I have the pleasure of being a client of PROTELI for many years. Having the experience of interacting with a few of their peers as well and PROTELI hands down is the best in any comparison category.

Arman M.
Director of Due Diligence | Alternative Investment Management Industry

Public and Hybrid Cloud Services That Stay Practical

Clear planning, secure access, ongoing support

Before moving systems into a public or hybrid cloud environment, PROTELI reviews your current applications, users, devices, data, and business requirements. This helps identify what should move, what should stay local, and what needs improvement first.

You get a practical roadmap that reduces surprises, supports budget planning, and helps cloud decisions align with security, compliance, performance, and daily operations.

Cloud migration should not interrupt the work your team depends on. PROTELI plans each move with clear steps, user communication, access reviews, and backup considerations, so the transition is easier to manage and easier to understand.

The goal is a smoother migration that protects productivity, limits avoidable disruption, and gives your staff plain-language support when new tools or workflows are introduced.

A hybrid cloud setup can connect local systems with cloud services in a way that supports flexibility, security, and practical control. PROTELI helps design the right mix based on how your employees work, what applications they use, and which data needs closer oversight.

This creates a stable foundation for remote access, shared files, business applications, and future growth without forcing everything into one approach.

Cloud security works best when it is built into daily operations. PROTELI supports account access reviews, multi-factor authentication, firewall monitoring, security patches, antivirus and EDR oversight, and employee awareness training where appropriate.

These steps help reduce preventable risk, support cyber insurance and compliance expectations, and give your team clearer guidance for using cloud systems safely.

Cloud availability depends on backup planning, monitoring, and tested recovery steps. PROTELI helps protect key files, applications, and systems with backup monitoring and test restores, so you have more confidence if an outage, device failure, or accidental deletion occurs.

Many businesses using backup and disaster recovery solutions are back up and running within six to eight hours or less, depending on the situation.

After your cloud environment is running, PROTELI provides ongoing support through dedicated Pods that learn your business and systems over time. That means faster context, better documentation, and more personalized recommendations when issues or changes come up.

Support can include user assistance, device monitoring, performance optimization, urgent updates, asset management, and plain-language guidance for future cloud decisions.

Our Partners

Measured Results Behind Reliable Cloud Support

100

Businesses Served

90%

First-Call Resolution

99%

Client Retention

Strategic cloud planning tailored to enhance your business efficiency in a Public/Hybrid Cloud environment.

Cloud Planning Built Around How Your Business Works

Public and hybrid cloud should help your team work more smoothly, not add another layer of confusion. PROTELI starts with how your business operates, what data needs protection, which applications matter most, and where cloud spending can stay practical.

That business-first approach helps you decide what belongs in the cloud, what should remain local, and how both environments should work together. Dedicated Pods learn your setup, document key systems, and provide plain-language support when questions come up. The result is a cost-effective cloud plan backed by reliable help desk service, proactive monitoring, and guidance that connects technology decisions to everyday business outcomes.

Our Awards

Illustration showing the integration of Public/Hybrid Cloud with local systems for enhanced reliability.

A More Reliable Way to Run Cloud and Local Systems

A strong public or hybrid cloud setup depends on steady operational care after the initial move. PROTELI helps keep your environment organized, protected, and easier to support.

  • Practical cloud migration planning aligned with daily workflows
  • Secure access controls that support remote and in-office teams
  • Backup monitoring and test restores to reduce recovery uncertainty
  • Ongoing workstation, server, and network health monitoring
  • Plain-language help desk support when employees need guidance
  • Documentation that makes future changes simpler and less risky

Request a Public/Hybrid Cloud Quote

Get a practical cloud plan that supports growth without added confusion.

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Expert tips for navigating cost-effective strategies in Public/Hybrid Cloud solutions.

Cost-Effective Cloud Guidance Without the Guesswork

Cloud services are often a meaningful part of the IT budget, so every choice should have a clear purpose. PROTELI helps you avoid overbuilt systems, disconnected tools, and unclear monthly costs by matching cloud decisions to your goals, risk requirements, and team needs.

Founded by Martin Propper and Eugene Boutenko, PROTELI combines structured corporate IT methods with startup resourcefulness. That balance supports practical business decisions, not technology for its own sake. You get a full team of experts at a fraction of the cost of hiring a full-time IT professional, with approachable communication throughout planning, migration, security, and ongoing support.

Frequently Asked Questions

The public/hybrid cloud service covers everything from migration planning and setup to ongoing monitoring, security, and plain-language support. You get help aligning cloud choices with your workflows, organizing assets, and ensuring secure access for both remote and in-office teams. Services also include backup monitoring, test restores, and documentation, so you always have a clear picture of your environment.

Public/hybrid cloud solutions are designed to make your operations more resilient and less prone to disruption. With proactive monitoring and regular backup testing, many businesses see recovery within six to eight hours or less after an incident. You also benefit from a dedicated help desk that resolves 90% of cloud support issues on the first call, keeping your team focused and productive.

The onboarding process starts with a review of your business goals, key applications, and current technology setup. A dedicated Pod team learns your environment, documents assets, and builds a migration plan tailored to your daily workflows. Throughout the move, you receive plain-language updates and support, ensuring minimal disruption and a clear understanding of each step.

Costs are structured to provide a full team of IT experts at a fraction of hiring in-house, with flat-rate monthly fees for predictable budgeting. Project timelines depend on the size and complexity of your environment, but most small businesses can expect an initial migration and setup phase followed by ongoing support. You’ll receive a detailed quote and timeline after a free assessment, so there are no surprises.

You benefit from a unique approach that combines business-focused planning, plain-language support, and dedicated Pods that learn your business inside and out. Most clients see an 85% reduction in recurring IT issues after three months and consistently report reliable, responsive service. The goal is to simplify cloud decisions, align technology with your business, and provide expert help without the overhead of a full-time IT hire.